Return Policy

  1. Timeframe: Returns are accepted within 03 business days from the date of delivery.
  2. Condition: Items must be in their original condition, unused, and with all original packaging and tags.
  3. Reason: Returns may be accepted for reasons such as defective products, incorrect orders, or change of mind.

Exchange Policy

  1. Timeframe: Exchanges are accepted within 03 business days from the date of delivery.
  2. Availability: Exchanges are subject to availability of the desired item.
  3. Process: Customers may be required to pay for shipping and handling for exchanges.
  4. Assurity Product will be examine by our technical team and only product without repairing will be entertained.

Return/Exchange Process

  1. Initiation: Customers must initiate the return/exchange process through the website or customer service.
  2. Authorization: A return merchandise authorization (RMA) number may be required.
  3. Shipping: Customers may be responsible for shipping costs.

Refund Policy

  1. Refund Method: Refunds will be issued in the original payment method.
  2. Refund Timeframe: Refunds will be processed within a 3 business days).

Exceptions

  1. Non-Returnable Items: Certain items may be non-returnable, such as batteries, perishable goods or personalised products.
  2. Damaged Items: Items damaged during shipping or due to customer error may not be eligible for returns/exchanges.
  3. Courier Courier charges on both sides will be paid by the buyer.

Additional Terms

  1. Warranty: Products may be covered by a warranty, which may have separate terms and conditions.
  2. Customer Responsibility: Customers are responsible for ensuring the accuracy of their order and for keeping records of their transactions.

Terms & Conditions

  1. To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation
  2. Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online.
  3. The personal information/data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations.
  4. We will do our utmost to ensure that access to the Site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the Site, this cannot be guaranteed. Additionally, your access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
  5. This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.
  6. You will have to agree that the product/s would not be used in illegal act.
  7. We are responsible for any damage of product/s during Delivery, Please do not accept if box is open or product is damage.

 

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site.